About the team
The Enabling Services Branch supports the delivery of other branch, divisional and departmental initiatives. We maintain and support ICT services hosted by the department, along with cloud based services. The teams in the branch manage the day to day running of current services. There is also team involvement in a number of projects to upgrade and implement new services.
Our ideal candidate
Candidates will provide technical leadership to their team and to the branch as a whole. The work is varied and includes business as usual operational support, as well as project activities. Candidates will have a pro-active outlook and be dedicated to continuous improvement in new and existing practices and procedures, be open to new technologies, as well as embrace opportunities when they arise. With limited direction, the candidates will be responsible for supporting multiple systems across several environments, including internal and cloud hosted environments.
Candidates will be working under broad direction with demonstrated experience in some or all of the following:
- administration of Active Directory including DNS, DHCP, Group Policy via AGPM and ADFS
- Azure and Office 365 administration and design
- experience managing medium to large, complex ICT projects using Agile methodologies
- windows Server and Workstation operating system knowledge, including SCCM
- VMware and VRA
- knowledge of Exchange 2013/2016 Hybrid and associated components
- advanced knowledge of XenApp and XenDesktop
- in-depth HP hardware knowledge and experience
- ability to effectively communicate with internal and external stakeholders including senior executives from the department
- resolve complex problems and issues with accuracy in a timely manner
- practical experience with change, release and problem management
- highly developed written and oral communication skills including the preparation of technical documentation and presentations
- technical and team management experience
- participation in an on call roster, with occasional weekend and out of hours work, will be required.
What you will do
A number of Senior Server Engineer and Project Management roles are available in the Enabling Services Branch on an ongoing and non-ongoing basis. Candidates will be responsible for supporting a secure complex environment providing whole-of-government services and initiatives supporting business interaction with government in a 24x7 operational environment.
A Senior Server Engineer (Executive Level 1) role will typically include monitoring, managing, maintaining and upgrading the department’s core systems. This includes:
- management of the Active Directory,
- backup and recovery,
- Messaging Systems,
- Azure subscriptions and
- the department’s hardware and virtual infrastructure.
Candidates will be highly skilled and experienced in:
- Windows server management
- knowledge of windows administration including physical and virtual 2012/2016 servers, AD, DNS, Azure and Office 365 services
- the promotion of changes, applications and software through the SDLC environments
Some of the maintenance, release and repair activities will occur outside standard business hours.
A Project Manager role will typically include managing, monitoring and leading departmental ICT projects, including using a variety of project methodologies such as Agile and Prince2. The Project Manager will be expected to manage stakeholder engagement, communications, schedules and budgets.
To be eligible for employment in the APS and the department, applicants must be Australian Citizens.
These positions require Baseline security clearance. The successful applicants will be required to obtain and maintain a clearance at this level.
This recruitment process is being used to fill current ongoing and non-ongoing Executive Level 1 vacancies.
A merit pool may be established to fill future ongoing and non-ongoing vacancies, should they become available within 12 months from the date advertised.
How to apply
You are required to complete your application online. Aligning your responses with the above job descriptions, provide:
- an explanation of how your skills, knowledge and experience will be relevant to this role (limit your response to between 300 and 500 words).
You are also required to provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format)
For more information regarding these opportunities, please contact Mark McDonnell (02) 6276 1579.
Learn more about the department
The department’s Enterprise Agreement and policies provide for a flexible working environment to assist staff balance their work and home life. Staff and managers work together to balance the operating needs of the work unit with the needs of the individual. Options may include part time working arrangements, working from home or other arrangements as agreed by all parties.
The department is committed to a workplace culture that builds respect, fosters inclusiveness, promotes diversity, embraces the unique skills and qualities of all our employees and is committed to attracting, recruiting and retaining people with disability.
Select the links on the left-hand side of the page for more useful information about a career with the Department of Industry, Innovation and Science.