Current Vacancies

Laboratory Quality Officer, Science and Technical Level 5 / 6, National Measurement Institute

Apply now Job no: 502941
Employment type: Non-Ongoing - Specified Term
Location: Sydney
Categories: National Measurement Institute, APS Level 5, APS Level 6

About the team

The National Measurement Institute (NMI), a division within the Department of Industry, Innovation and Science, is Australia's peak measurement body responsible for biological, chemical, legal, physical and trade measurement. The Chemical and Biological Metrology Branch of the NMI is responsible for maintaining and disseminating Australia’s standards for chemical and biological measurements. The Branch also houses Australia’s national laboratories for illicit drugs, sports anti-doping testing and ultra-trace analysis. This role will provide assistance to the branch in a quality officer capacity and will be based largely within the Ultra-Trace Laboratory.

The position will be based at our North Ryde site, NSW and will report to the Ultra-Trace Laboratory manager.

Our ideal candidate

To be successful in this role, you will have a technical background with experience in analytical chemistry and have previously worked in an organisation with an accredited quality system. You will have a strong customer focus and the drive and initiative to work with technical teams on quality improvements. Key attributes include:

  • significant knowledge and experience with the requirements of quality system accreditation standards (particularly ISO/IEC 17025)
  • experience responding to corrective actions and developing laboratory and process solutions, to resolve quality non-conformances
  • experience undertaking investigation and root cause analysis, to prevent reoccurrence of quality issues and provision of related training and guidance
  • demonstrated self-motivation and organisational skills, combined with the ability to work collaboratively in a team and establish and maintain productive working relationships with management as well as operational staff
  • excellent communication skills, particularly for technical writing
  • well-developed analytical and problem solving skills with the ability to exercise sound judgment and common sense whilst working under very broad direction
  • experience transferring laboratory processes from paper based to digital processes.

Vaccinations for Hepatitis A, Hepatitis B, Tetanus and Q-Fever may be required for this position.

What you will do

The successful candidate will form part of the cohort of quality officers related to the chemical and biological analytical measurement services offered by the NMI. They will work within the Australian Ultra-Trace Laboratory in a quality officer capacity while maintaining close liaison with the North Ryde site quality manager. Key responsibilities include:

  • supporting the laboratory manager via involvement in investigations related to corrective actions and implementation of improved processes to prevent reoccurrence of quality non-conformances
  • implementing quality system improvements consistent with ISO/IEC 17025:2017, including updates to SOPs and quality manuals
  • preparing for and responding to NATA audits, including working on validation of methods and data sets
  • increasing utilisation of the NMI quality system database to better monitor aspects related to suppliers, service contracts, maintenance, etc
  • working on the implementation of process improvements to increase automation of aspects such as control charts, calibration schedules and chemical standards
  • working to transform existing paper based laboratory processes to digital processes, for example in relation to training records 
  • working to apply developments more broadly across the branch and the broader NMI as relevant.

The level of the role with either be at Science and Technical level 5 or Science and Technical level 6 in accordance with the skill level of the successful candidate.


Tertiary qualifications in Science, preferably chemistry, or relevant experience in the field of analytical chemistry.

To be eligible for employment in the APS and the department, applicants must be Australian Citizens.

Security Clearance

The position requires a Baseline security clearance. The successful applicants will be required to obtain and maintain a clearance at this level.

How to apply

Your application must not contain any classified or sensitive information. This includes in your application responses, resume and any other documents. Applications containing classified information may not be considered by the selection panel.

You are required to complete your application online. Aligning your responses with the above job description, provide:

  • an explanation of how your skills, knowledge and experience will be relevant to this role (limit your response to between 300 and 500 words)
  • tell us about three (3) professional achievements within the last 5 years that you are proud of (limit your total response to between 300 and 500 words)

You are also required to provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format)

Contact information

For more information regarding this opportunity, please contact Gavin Stevenson on or on 02 9449 0140.

Learn more about the department

The department’s Enterprise Agreement and policies provide for a flexible working environment to assist staff balance their work and home life. Staff and managers work together to balance the operating needs of the work unit with the needs of the individual. Options may include part time working arrangements, working from home or other arrangements as agreed by all parties.

The department is committed to a workplace culture that builds respect, fosters inclusiveness, promotes diversity, embraces the unique skills and qualities of all our employees and is committed to attracting, recruiting and retaining people with disability. If you require some assistance with your application, or need this in an alternative format, please contact the Recruitment Team at or (02) 6276 1235 or refer to our Applying for a position information.

Select the links on the left-hand side of the page for more useful information about a career with the Department of Industry, Innovation and Science.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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