About the team
Questacon – The National Science and Technology Centre is a division of the Australian Government Department of Industry, Innovation and Science. Our Vision is “a better future for all Australians through engagement with science, technology and innovation.” We deliver on that vision through our Mission “to excite and motivate people through inspiration learning experiences”. Science Communication is at the heart of what we do. The Centre, Retail, Tourism and Digital Section (CRTD) contribute to this mission by promoting and communicating science to the Canberra community and visitors to the ACT. We maintain high customer and client service standards to enhance our visitors’ experience and interaction with science.
Our ideal candidate
We are looking for a dynamic commercially focused candidate who will lead the events business at Questacon and who will also assist the co-ordination of other commercial opportunities in the Centre, Retail and Tourism team (CRT).
The candidate will need to be results focused and experienced in the events co-ordination business as they will be responsible for leading and supporting all types of Questacon events. They will need to demonstrate a strong commercial acumen and demonstrate foresight to drive new commercial initiatives in conjunction with CRT business functions including, Ticketing and Visitor experiences, Tourism, Retail, Group Bookings and Memberships.
The successful candidate will demonstrate:
- experience in the development and delivery of commercial and strategic events for high profile stakeholders within a public facility or tourist attraction
- strong communication skills with ability to identify, build and maintain stakeholder relationships
- experience in managing staff in achieving results
- excellent business and commercial knowledge with ability to lead initiatives through collaboration with other business areas
- experience in the commercial design and development process, with a proven track record to deliver outcomes and achieve results
- ability to manage multiple tasks, setting priorities and achieving results within tight deadlines in an environment of change and evolution.
What you will do
The Commercial and Events Co-ordinator, reporting to the Centre, Retail & Tourism Business Manager (EL1), has responsibility for the following key functions for Questacon.
- Professionally and efficiently co-ordinate the event management process, ensuring Questacon managed events are delivered to a high standard each and every time.
- Play a key role in the design and delivery of the Questacon commercial plan.
- Progress and deliver commercial ideas and initiatives with business areas, ability to liaise with all stakeholders in the development of these ideas and initiatives, both internally and externally.
- Keep up to date with industry trends, new emerging markets/products and have foresight to lead new discussions with relevant areas.
- Co-ordinate each commercial idea through the development steps, including planning, designing and production elements.
- Work effectively with industry in developing commercial products, including engaging suppliers in concept ideas, production and delivery within timeframe and budget.
- Assist in setting commercial budgets and ensure commercial projects are delivered within budget.
- Assist in the forecasting of revenue targets based on new commercial products, across all CRT business areas.
- Demonstrate capacity to multitask and re-prioritise at any time.
- Assist business areas take ownership of new business initiatives and help embed these into businesses.
Working consistently with the expectations for an APS Level 6 in the APS Work Level Standards, the Commercial and Events Co-ordinator will:
- lead the event business for all Questacon managed events, providing advice and co-ordination as required
- develop and maintain productive relationships with all stakeholders
- manage a small team in the event management business
- assist in the design, development and delivery of new commercial ideas and initiatives, generating incremental revenue to help fund Questacon activities and programs
- assist in the development of a commercial plan for Questacon
- consider new commercial opportunities for Questacon by staying connected with key industry trends
- review and analyse existing Questacon businesses, identifying opportunities to grow.
This is a Monday to Friday full time position working an average of 37.5 hours per week. You may be required to work nights, public holidays and weekends based on the needs of the business.
Prior to commencing, successful applicants will be required to:
- Undergo a ‘Working with Children’ Police Check;
- Obtain or hold a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011; and
- Obtain a Baseline Security Clearance.
To be eligible for employment in the APS and the department, applicants must be Australian Citizens.
This position requires a Baseline security clearance. The successful applicant will be required to obtain and maintain a clearance at this level.
This recruitment process is being used to fill an ongoing APS Level 6 position. A merit pool may be established to fill future ongoing and non-ongoing APS Level 6 vacancies should they become available within 12 months from the date advertised.
How to apply
Your application must not contain any classified or sensitive information. This includes in your application responses, resume and any other documents. Applications containing classified information may not be considered by the selection panel.
You are required to complete your application online. Aligning your responses with the above job description, provide a one page pitch (750 word maximum) explaining how your skills, knowledge and experience will be relevant to this role and why you are the best candidate for the position.
You are also required to provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format)
For more information regarding this opportunity, please contact Adam Robbins via Adam.Robbins@questacon.edu.au or on (02) 6270 2853
Learn more about the department
The department’s Enterprise Agreement and policies provide for a flexible working environment to assist staff balance their work and home life. Staff and managers work together to balance the operating needs of the work unit with the needs of the individual. Options may include part time working arrangements, working from home or other arrangements as agreed by all parties.
The department is committed to a workplace culture that builds respect, fosters inclusiveness, promotes diversity, embraces the unique skills and qualities of all our employees and is committed to attracting, recruiting and retaining people with disability. If you require some assistance with your application, or need this in an alternative format, please contact the Recruitment Team at email@example.com or (02) 6276 1235 or refer to our Applying for a position information.
Select the links on the left-hand side of the page for more useful information about a career with the Department of Industry, Innovation and Science.