About the team
The Digital Experience and Engagement team is responsible for the department’s external corporate digital channels including:
Through user-centred content strategy, web development and design, our multi-disciplinary team supports the department to communicate and deliver its strategic priorities, products and services.
Our ideal candidate
Our ideal candidate:
- Is passionate about digital content – first and foremost you write for the web. You understand how people interact with information online, and how this fundamentally differs from traditional print mediums. Using UX and Content Design principles, you structure digital publications to enable the best possible user experience.
- Is an excellent writer – you know that people need to understand government information quickly and easily. You have much experience co-designing content with subject matter experts. You draft complex or technical information in plain English. You actively adhere to, and uphold, the Australian Government and departmental style, readability and accessibility standards.
- Is an excellent editor – you have impeccable attention to detail. You understand the important role quality assurance plays in enabling a successful content operations function. You appreciate the written word ultimately influences brand awareness, engagement and trust, so you apply strict quality controls to your written and peer-reviewed content.
- Has excellent research and analysis skills – you’re naturally curious, you assume nothing and question everything. You enjoy researching the Australian Government landscape to develop an understanding of our audiences and the bigger picture. You actively identify cross-linkages with other departments and organisations to ensure we’re reducing any duplication. You have a keen understanding of the ‘single source of truth’, so you facilitate user journeys throughout our website content, and onto other websites. You’re comfortable presenting and articulating your findings/evidence to others to help solve problems and to direct content development.
- Is a great communicator – you’re respectful, collaborative, and you excel at articulating user needs and content requirements. You’re comfortable negotiating and outlining expectations. You’re persuasive and great at keeping people on task. You collaborate with subject matter experts, communications colleagues, and team members to ensure we develop exceptional content for our audiences.
- Enjoys building digital capability – you’re passionate about online communications and digital transformation. You have experience developing training or governance materials, and sharing your knowledge, to build digital writing and editing capability.
- Thrives in a fast paced working environment – you have much experience simultaneously managing a variety of projects and relationships. You develop project plans and schedules to keep you and your clients on track for delivery.
- Is inclusive – you’re passionate about making government information and services accessible to all Australians. You understand equal access is required by law, so you advocate for this as part of your discussions and decision making.
What you will do
Key responsibilities of the role will include:
- Co-designing digital publications with subject matter experts from across our department for industry.gov.au. Adhering to and championing Australian Government and departmental style, readability and accessibility standards.
- Providing a quality assurance function for our Content Design team – reviewing and editing content to ensure it meets Australian Government and departmental style, readability and accessibility standards.
- Actively researching and understanding the Australian Government landscape, and our department’s strategic priorities, products and services, to ensure you can easily identify linkages in your content development.
- Building strong relationships and collaborating with subject matter experts, communications and digital colleagues, and relevant stakeholders, to develop digital publications.
- Assisting our Content Strategist and Content Designers on various content writing projects.
- Assisting our Content Strategist and Content Marketing Strategist in building digital content capability across the department. This includes developing and presenting a range of governance and educational materials, to improve the overall quality, development and delivery of departmental content.
- Publishing content to the department's online platforms and channels in line with Australian Government website guidelines and standards.
To be eligible for employment in the APS and the department, applicants must be Australian Citizens.
These positions require a Baseline security clearance. The successful applicants will be required to obtain and maintain a clearance at this level.
This job is being used to fill an immediate Executive Level 1 vacancy. A merit pool may be established and used to fill future vacancies.
How to apply
Your application must not contain any classified or sensitive information. This includes in your application responses, CV and any other documents. Applications containing classified information may not be considered by the selection panel.
You are required to complete your application online. Provide a pitch explaining how your skills, knowledge and experience will be relevant to this role and why you are the best candidate for the position. Your pitch can contain no more than 5000 characters (approximately 750 words) and should align to the job description.
You are also required to provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format)
For more information regarding this opportunity, please contact Cassandra Hawkins via email@example.com, or on (02) 6102 9374.
Learn more about the department
The department’s Enterprise Agreement and policies provide for a flexible working environment to assist staff balance their work and home life. Staff and managers work together to balance the operating needs of the work unit with the needs of the individual. Options may include part time working arrangements, working from home or other arrangements as agreed by all parties.
The department is committed to a workplace culture that is respectful, inclusive, and diverse, where all employees have a sense of belonging and can bring their authentic whole selves to work every day. We encourage applications from Aboriginal and/or Torres Strait Islander people, mature age, people with disability, culturally and linguistically diverse people and people of the LGBTIQA+ community, including transgender, gender diverse, and intersex people. Please contact our Inclusion and Capability team at Diversity@industry.gov.au for a confidential discussion if you identify from any of these diverse backgrounds and would like to discuss this in more detail.
Please contact firstname.lastname@example.org or (02) 6276 1235 if you require assistance with your application. Alternatively please refer to our Applying for a position information.
Select the links on the left-hand side of the page for more useful information about a career with the department.