Current Vacancies

Program Officers, APS Level 4, Questacon

Apply now Job no: 508225
Employment type: Non-Ongoing - Specified Term, Ongoing
Location: Canberra
Categories: Questacon, APS Level 4

About the Teams

Questacon - The National Science and Technology Centre, is seeking Officers for a range of delivery roles for the Learning Programs and National Programs teams within its Science and Learning branch.

These roles are responsible for program delivery in a range of formats, including facilitation and presentation styles.

Learning Programs Team

The Learning Programs team is based at Questacon’s flagship building in Parkes. The team delivers a suite of targeted programs for diverse audiences from early childhood, primary and secondary school students, families, and adults.

As part of this team you will have the opportunity to deliver and contribute to a range of activities such as theatre performances, facilitated experiences, early learning programs, and adult offerings.

 National Programs Team

The National Programs team is based at Questacon’s second facility, The Ian Potter Foundation Technology Learning Centre in Deakin.

The team delivers a range of Questacon education programs including student workshops, intensive learning experiences, pop-up science centres and educator activities. These activities may be delivered in-person or via video conference to audiences in Canberra and throughout metropolitan, regional and remote parts of Australia.

About the Roles

These roles will be involved in the delivery and development of Questacon programs and associated activities. Working consistently with the expectations for an APS Level 4 in the APS Work Level Standards, Program Delivery Officers will:

  • deliver high quality programs for a variety of audiences, using a range of methods, media, tools and technologies
  • assist with the development, testing and evaluation of new content, activities and delivery methods
  • assist in the mentoring and support of other presenters through peer training, role modelling, and being an exemplar of program delivery
  • provide open communication to all team members, including giving and receiving feedback and effectively contributing as part of a team
  • provide clear and concise communication to a range of external stakeholders about programs
  • adhere to policies and procedures and undertake regular in-house training to ensure both the ongoing safety and high quality of programs.
  • have strong organisational and time management skills, with an ability to use initiative and work under minimal supervision
  • carry out other activities as required in support of Questacon’s programs
  • work within Australian Government guidelines (e.g. Workplace Health and Safety, APS Values and Code of Conduct)

Our Ideal Candidate

You will work collaboratively as part of a team. You will demonstrate good communication skills and contribute to a productive workplace. You will work with your team to deliver an excellent outcome for Questacon, our staff, visitors, stakeholders and supporters.

Our ideal candidate will:

  • have demonstrated experience delivering one or more of the following styles to a variety of audiences;
    • facilitated activities
    • theatrical performances
    • hands-on workshops
    • live video conference workshops or activities
  • be able to work proactively as an individual and collaboratively as a member of a team
  • communicate effectively with colleagues and build productive working relationships
  • work positively and productively in a changing work environment and under pressure
  • identify and mitigate risks that will impact on own and team work outcomes
  • contribute new ideas and maximise the benefits of change, including the identification of opportunities to improve the efficiency of business processes
  • be an effective communicator who can engender enthusiasm in their audience and tailor their presentation style to meet their audience’s needs
  • have qualifications or relevant expertise in one (or more) of the following or related fields:
    • Science
    • Design and Technology
    • Science Communication
    • Education
    • Industrial Design
    • Engineering
    • Electronics
    • Robotics
    • Technical Arts
    • Computer science
    • Drama and Theatre

In addition, Program delivery officers in the National Programs team must also:

  • have the ability to live and work with a small team in modest accommodation away from home base, including extensive driving in regional areas.
  • hold a current full or P2 drivers licence
  • have full time availability across a Monday to Friday roster
  • experience in delivering programs for secondary school students.


To be eligible for employment in the APS and the Department, applicants must be Australian Citizens. Furthermore, candidates must:

  • obtain or hold a current registration issued under the Working With Vulnerable People (Background Checking) Act 2011 and maintain this registration for the duration of employment
  • undergo a 'Working with Children' police check
  • hold a basic First Aid Certificate and maintain this certification for the duration of employment


These roles require the availability to work weekends and public holidays as required.

For Learning Programs team ONLY– You will be asked to outline your days/hours of availability (including weekends). You can also provide an indication of preferred working hours.

This recruitment process is being used to fill multiple ongoing and non-ongoing APS Level 4 positions. A merit pool may be established to fill future ongoing and non-ongoing specified term or specified task APS Level 4 vacancies. The merit pool will be valid for 12 months from this advertisement date.

How to apply

Your application must not contain any classified or sensitive information. This includes in your application responses, resume and any other documents. Applications containing classified information may not be considered by the selection panel.

You are required to complete your application online.

Aligning your responses with the above role description and ideal candidate description, please provide:

  1. A pitch explaining how your skills, knowledge and experience will be relevant to these roles and why you are the best candidate for the position. Your pitch can contain no more than 5000 characters (approximately 750 words).
  2. Your current CV (.doc, .docx, or .pdf format).
  3. Nominate whether you are interested in applying a specific team only OR to positions in both teams.

Contact information

For more information regarding the opportunity, or for specific information regarding the Learning Programs roles, please call Shannon Cook on 6270 2899 or email

For specific information regarding the National Programs roles, please call Jacki Agius on 6270 2814 or email

Learn more about the department

The department’s Enterprise Agreement and policies provide for a flexible working environment to assist staff balance their work and home life. Staff and managers work together to balance the operating needs of the work unit with the needs of the individual. Options may include part time working arrangements, working from home or other arrangements as agreed by all parties.

The department is committed to a workplace culture that builds respect, fosters inclusiveness, promotes diversity, embraces the unique skills and qualities of all our employees and is committed to attracting, recruiting and retaining people with disability. If you require some assistance with your application, or need this in an alternative format, please contact the Recruitment Team at or (02) 6276 1235 or refer to our Applying for a position information.

Select the links on the left-hand side of the page for more useful information about a career with the Department of Industry, Innovation and Science.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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