Digital Content Writer, APS level 6, Chief Operating Officer

Apply now Job no: 512398
Employment type: Ongoing
Location: Canberra
Categories: Communications, APS Level 6

About the department

The department plays a key role in the Australian Government’s agenda to create jobs and build a stronger, more resilient and competitive economy. Our work builds on Australia’s existing strengths, supports businesses to grow, and drives new opportunities for long-term productivity growth and prosperity. The success of the department helps Australia recover from the economic consequences of COVID-19 and adapt to its ongoing effects. Through our work, we support the government’s economic recovery plan and help to deliver a better future for all Australians.

About the team

The Content Team is looking for a digital content writer with highly developed communication, written and analytical skills to join the team.

The team is responsible for writing, editing and managing business related content, events, and grant opportunities on the website and social media channels.

The website connects Australian business owners to information, grants and support from all levels of government. The website is one of the most visited websites operated by the Commonwealth Government.

We have a collaborative, flexible work environment and we recognise the importance of balancing work commitments with family, caring and other personal commitments outside work. We offer a hybrid work arrangement where you will be able to work remotely and in the office.

Our ideal candidate

We’re looking for someone who is comfortable in a dynamic, fast-moving environment to write engaging content for the Australian business community.

We’re looking for someone who has:

  • a passion to create compelling content
  • proven and well-developed experience in translating complex information and rewriting it into plain English
  • strong experience writing and designing content for the web
  • strong stakeholder engagement and communication skills
  • an understanding of human-centred design
  • good knowledge of digital service standards
  • experience in using content management systems (preferably Sitecore) and Google Analytics
  • the ability to work in a fluid environment.

Our department has a commitment to inclusion and diversity, with an ambition of being the best possible place to work. This reflects the importance we place on our people and on creating a workplace culture where each and every one of us is valued and respected for our contribution. Our ideal candidate adds to this culture and our workplace in their own way.

What you will do

As a digital content writer, you will:

  • design, write, edit and publish digital content using content guidelines
  • engage with stakeholders to ensure our content aligns with the expectations of subject matter experts
  • analyse user behaviour and measure success through data and analytics
  • pitch ideas and undertake research to drive content decisions
  • undertake projects to improve the content and user experience on


To be eligible for employment in the APS and the department, candidates must be Australian Citizens.

Positions require a Baseline security clearance and successful candidates will be required to obtain and maintain a clearance at this level.


A merit pool may be established to fill future ongoing and non-ongoing APS Level 6 vacancies should they become available within 18 months from the date advertising.

The department does currently offer flexible work opportunities for many roles. This vacancy is Canberra based, although flexible or remote work arrangements may be considered. Please reach out to the contact officer to discuss this further.

How to apply

Your application must not contain any classified or sensitive information. This includes in your application responses, CV and any other documents. The selection panel may not consider applications containing classified information.

Please provide a pitch explaining how your skills, knowledge and experience will be relevant to this role and why you are the best candidate for the position. Your pitch can contain no more than 5000 characters (approximately 750 words) and should align to the key duties listed above.

Please complete your application online and provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format).

Accessible application documentation is available in other formats on request. Please contact or (02) 6276 1235 if you require assistance with your application.

Please refer to our Applying for a position information for additional information on how to apply.

Contact Information

For more information regarding this opportunity, please contact Katie LoPilato via or 02 6213 7986.

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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